Analisis Aksesbilitas Mahasiswa terhadap Digital Government dalam Aplikasi SATUSEHAT (PeduliLindungi) Pasca Pandemi COVID-19
DOI:
https://doi.org/10.35880/inspirasi.v14i2.2345Keywords:
Student Accessibility, Digital Government Application, Quantitative Research Method, Rasch Analysis, Factors Influencing AccessibilityAbstract
This study aims to explore the level of student accessibility to the digital government application SATUSEHAT (PeduliLindungi) in West Java and Central Java. The main problem is the extent to which this application can be accessed and utilized by students, and what factors influence their level of accessibility. The research method used is a quantitative descriptive study with a Rasch approach to analyze the data. Data were collected through an online survey from 22 students who actively use the SATUSEHAT application. The research stages include identifying relevant domains and structures, focus group discussions, semi-structured interviews, administering questionnaires, and Rasch analysis to evaluate the solidity of the variables used. The results showed that most students have good access to the SATUSEHAT application, but there is variation in the level of understanding and utilization of this application. Factors such as ease of use, availability of information, and quality of service influence the perception and accessibility of the application. In conclusion, this study provides in-depth insight into the factors that influence student accessibility to the SATUSEHAT application. Recommendations generated include improving the application design to improve ease of use and quality of service, as well as expanding the information provided to meet student needs more effectively in the context of using digital government applications.
ABSTRAK
Penelitian ini bertujuan untuk mengeksplorasi tingkat aksesibilitas mahasiswa terhadap aplikasi digital pemerintah SATUSEHAT (PeduliLindungi) di Jawa Barat dan Jawa Tengah. Pokok permasalahan utamanya adalah sejauh mana aplikasi ini dapat diakses dan dimanfaatkan oleh mahasiswa, serta faktor-faktor apa saja yang mempengaruhi tingkat aksesibilitas mereka. Metode penelitian yang digunakan adalah studi deskriptif kuantitatif dengan pendekatan Rasch untuk menganalisis data. Data dikumpulkan melalui survei online dari 22 mahasiswa yang aktif menggunakan aplikasi SATUSEHAT. Tahap penelitian meliputi identifikasi domain dan struktur relevan, diskusi kelompok terfokus, wawancara semi-terstruktur, administrasi kuesioner, serta analisis Rasch untuk evaluasi soliditas variabel yang digunakan. Hasil penelitian menunjukkan bahwa sebagian besar mahasiswa memiliki akses yang baik terhadap aplikasi SATUSEHAT, tetapi terdapat variasi dalam tingkat pemahaman dan pemanfaatan aplikasi ini. Faktor-faktor seperti kemudahan penggunaan, ketersediaan informasi, dan kualitas layanan mempengaruhi persepsi dan aksesibilitas aplikasi. Kesimpulannya, penelitian ini memberikan wawasan yang mendalam tentang faktor-faktor yang memengaruhi aksesibilitas mahasiswa terhadap aplikasi SATUSEHAT. Rekomendasi yang dihasilkan meliputi perbaikan desain aplikasi untuk meningkatkan kemudahan penggunaan dan kualitas layanan, serta perluasan informasi yang disediakan untuk memenuhi kebutuhan mahasiswa secara lebih efektif dalam konteks penggunaan aplikasi pemerintah digital.
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